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  1. Sea Life Sunshine Coast
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking?
  • What if I'm running late for my time slot?
  • Why am I booking into a time slot with my general admission ticket?
  • I'm unsure if my booking has been successful - what do I do?
  • I may have two bookings, what do I do?
  • I've booked the wrong tickets, what do I do?

I'm unsure if my booking has been successful - what do I do?

If you are unsure whether your payment went through and have yet to receive tickets, please contact our Reservations Office; SLSCReservations@merlinentertainments.com.au

Please also check your bank account to see if any payment has been finalised and your junk emails in case tickets went through.    

Buy Tickets Still need help? - Contact Us

Related articles

  • I have booked my tickets online, but not received an e-mail confirmation?
  • How do I contact your Customer Services team?
  • Can I show tickets from my mobile device?
  • Why am I booking into a time slot with my general admission ticket?
  • Where is your head office?
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