Penguin Encounter
- There are only limited spaces available daily so bookings are essential.
- The Penguin Encounter is offered from Thursdays to Mondays.
- Participants must be at least 5 years of age.
- Guests under 18+ must be accompanied by a participating adult.
- This experience cannot be carried out whilst pregnant.
- If you have a seafood allergy of any kind you are unable to participate in the experience.
- Enclosed footwear must be worn at all times.
- Must not be in contact with birds 24 hours prior to the Encounter *This includes: handling of birds(s), cage, food, water & toys.
In-Water Penguin Encounter
- There are only limited spaces available daily so bookings are essential.
- Participants must be at least 13 years of age.
- Guests under 18 must be accompanied by a participating adult.
- All participants must have signed an indemnity form. If they are under 18 they must have their parent or guardian sign the indemnity form.
- This experience cannot be carried out whilst pregnant.
- Wetsuit and footwear must be worn.
- You will be provided with a wetsuit and waterproof footwear before you step onto an underwater platform.
- If you have a seafood allergy of any kind you are unable to participate in the experience.
- Guests cannot participate if they have suffered from the Flu/Cold/Gastro/Respiratory infection/s in the last 48 hrs and show any COVID related symptoms.
- Participant must be a competent swimmer.
- Must be able to climb stairs and ladder.
- Must not be in contact with birds 24 hours prior to the Encounter *This includes: handling of birds, cage, food, water & toys.