You can change the date and time of your General Admission tickets through our Booking Portal.
Bookings can be moved to another available date and time of the same ticket type and equal value.
If the date or time you would like is not available through the Booking Portal, unfortunately we are unable to move your booking to that session.
If you would like to enquire about rescheduling an Animal Encounter experience, please contact our Reservations Team directly by emailing SLSCReservations@merlinentertainments.com.au.